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Cyber Insured FAQs
common questions
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Cyber Insurance FAQs

Below are the most common questions we get asked about Cyber Insurance and Cyber risks. If we’ve missed something you would like to know then please just ask at info@cyberinsured.uk. No question is a silly question!

Does Cyber Insurance cover against ransomware?

Almost without exception that’s a yes! (always check the wording) Even better, most of our insurers include emergency response that kicks into action as soon as an event occurs. This relieves you of the stress involved negotiating a resolution with the attackers and ensures to back to business as usual asap.

Dealing with the consequences of cyber-crime can be stressful, damaging and expensive. Cyber insurance can ease the financial pain and help your business successfully navigate a cyber-attack.

Does Cyber insurance cover a phishing attack?

As before. It’s the most common form of cyber breach so it is critical this is covered.

 

Does Cyber insurance cover business interruption?

This is more variable between policies but is normally standard with dedicated cyber cover. With business interruption the t & c’s become important and working with your broker to fully understand what you would receive in any given circumstance is essential.

That said, we believe it is a very important and valuable aspect of cyber insurance as disruption often represents the biggest loss associated with an attack.

Do I need cyber insurance if I have an MSP?

A good quality MSP should mean you are starting from a strong position in terms of cyber resilience. Most breaches come from some human vulnerability however and you can never be totally confident.

As such a good cyber insurance policy gives you the back up should your first defence be breached. Having effective cyber protection in place will be reflected positively in insurance premiums.

Do I need MFA (Multi factor authorisation) to get Cyber cover?

Cyber insurers will look for appropriate measures and protections based on the risks you face. The larger the business, the amount of data you hold and the more sensitive the nature of that data the more robust the protection an insurer will expect.

Before making presentations to insurers, we will always conduct an audit with you, your internal IT team and external IT partners. If there are gaps in your defences, you can then consider responding to these before we approach insurers.

Is cyber insurance included in a commercial combined insurance policy?

Whilst rarely included as standard, Cyber insurance is increasingly offered as an add on to general combined policies. Be warned however that levels of cover are generally low and limitations can be quite restrictive.

This may be absolutely fine if you are in a low risk sector and do not hold sensitive data. If that isn’t you, then it is definitely worth considering what extra cover a specific cyber policy could provide balanced against the extra cost.

 

Does Cyber Insurance cover social engineering?

Almost always yes and this is critical as many incidents have some form of social engineering at their heart.

What is social engineering in the context of cyber-crime?

In many cyber-crimes it is not a technical frailty that has been exploited but someone being tricked into giving access to a system, transferring money or divulging confidential information. Like most scams they use a combination of trust (through impersonation), urgency (leaving limited time for verification and reflection) and fear (that there will be negative consequences to not acting).

How can I best protect our business from social engineering attacks?

Staff training Helping staff recognise suspicious approaches and how to report them.
Access In IT speak applying Principle of least privilege (PolP). Basically all staff should have the minimum access required to perform their role.
Multi Factor Authentication (MFA) Applying MFA makes stolen passwords far less useful to the cyber criminals.
Strong email security Having an effective filtering tool can substantially reduce the volume of malicious emails reaching employees.
Payment process Implement a strong verification process for changing bank details and dealing with urgent payment requests.
Incident response plan Have a robust plan and ensure all staff know who and how to report an incident and that speed is key.

Do I need cyber insurance if I have Cyber Essentials?

Cyber essentials is a great benchmark to ensure you have all sensible protections in place. It also includes an element of cyber insurance.

This insurance element is a great start for smaller businesses but it does have some significant limitations – the biggest of these is perhaps that cyber fraud is not usually covered.

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